Frequently Asked Questions

Returns

We’ve answered some of the questions we hear most often from our customers below; if you are a Spa Professional looking for additional information, please contact us.

We know that all skin is different and we’re here to support you in finding a skin care routine that is right for you. We are happy to offer a hassle-free return policy for orders placed on our website, eminenceorganics.com. If you are not satisfied with a product you have received in your order, please see our return policy for details. 

If you have purchased an Eminence product from a website or physical location that is not eminenceorganics.com, please contact the spa or website from which you purchased the product. Each spa and website should have their own return policy.