We’ve answered some of the questions we hear most often from our customers below; if you are a Spa Professional looking for additional information, please contact us.
We’re glad you asked! Eminence partners with over 4,000 authorized spas and salons throughout the United States and Canada. Our number one recommendation is to visit an Eminence spa for a skin assessment, professional treatments and to purchase products for use at home.
How do I find an authorized Eminence spa?
Visit our Spa Locator or contact us if you would like help finding an Eminence Spa Partner near you.
Do you partner with any online retailers?
Many of our Spa Partners have websites where you can purchase Eminence products. Eminence also partners with a select list of online retailers. All the online retailers we partner with have estheticians or dermatologists on staff. Please contact us to learn more.
Can I purchase Eminence products outside the United States and Canada?
We have distributors serving over 50 countries worldwide. Please contact us to learn more.
We will do our best to accommodate your request if made within one hour of your order being placed during our regular business hours. Our order fulfillment and shipping systems are designed to get your order on its way as quickly and accurately as possible.
If you would like to change or cancel your order, please contact us toll- free at 1-888-747-6342 from 8:15am to 4:30pm PST, Monday through Friday. You can also contact us using our chat during the same hours.
Eminence Organics is committed to supporting the spa community, so, at no additional cost to you, we contribute a portion of every purchase to one of our authorized Spa Partners. Our Support Your Spa program benefits your local spa, while also being a convenient way to shop for your favorite products and have them delivered to your door for free.
If you haven’t visited a spa in your area, no problem! We suggest five local spas for you to choose from. These options are populated based on the proximity between your address and spas in your area.
If you don’t see your favorite spa in the list provided, you can search for it by selecting ‘Search for your favorite Spa.’ Type in the address, spa name or city of your preferred spa/salon and select from the drop-down options.
There are some eligibility requirements for Eminence Spa Partners to appear in the list of spas available for you to choose from. If the spa you are looking for doesn’t appear, it may be that it does not meet those requirements. Feel free to select another spa of your choice.
Eminence takes great pride in our commitment to supporting our spa community through our Support Your Spa program. The contribution from each purchase is made at no additional cost to you and there is no option to skip this step in the checkout process.
For faster checkout in the future, you can set your favorite spa through your Account page (My Account > Preferences > My Favorite Spa).
At this time, we do not accept or offer gift cards for purchase on eminenceorganics.com. Please contact us if you would like help finding a spa in your area that offers gift cards.
Eminence does not sell or accept gift cards, so you may have a gift card from one of our many international Spa Partners. If the name of the spa or salon isn’t visible on the card, send a photo of the gift card to info@eminenceorganics.com and we’ll do our best to help you find the appropriate spa.
Eminence does not offer promotions or discounts on eminenceorgancis.com. However, many of Eminence’s Spa Partners regularly offer promotions, including Gift with Purchase promotions and other value-add bundles.
Please visit our Spa Locator to find a spa near you or contact us for assistance.